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Office of the Deputy Mayor for Operations and Infrastructure

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OCTO is aware of the global issue with CrowdStrike’s update impacting Windows servers and computers. CrowdStrike has identified the issue and a fix. We are supporting District agencies to ensure operations continue. At this time, District operations are not experiencing major impacts.

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About DMOI


The mission of the Office of the Deputy Mayor for Operations and Infrastructure is to support the Mayor to ensure a strong and sustained District government focused on maintaining, strengthening, and improving the District’s infrastructure (built and natural environment) and delivering high-quality government services to residents, non-residents and businesses.

Summary of Services

The Deputy Mayor for Operations and Infrastructure:

  • Oversees the District government's performance of infrastructure and government services agencies;
  • Develops strategies and policies to achieve the Mayor’s infrastructure, mobility, sustainability, financial services, and government services goals by aligning agency budgets, engaging key stakeholders (including independent agencies), and ensuring the implementation of programs and operations;
  • Works with agencies to achieve a safe, reliable, and robust multimodal transportation network focusing on pedestrians, bicycles, person mobility devices, mass transit, for-hire vehicles, and motor vehicles; and
  • Develops and assesses innovative ways to provide faster, more transparent and customer-friendly government services for residents, non-residents and businesses, including licensing, permitting,inspections, financial services, solid waste collection, recycling, snow removal, street/sidewalk/alley repair, energy use and ticketing.

Organizational Chart

The Organizational Chart for the Office of the Deputy Mayor for Operations and Infrastructure is listed below as an attachment.